Legal
Terms of Use
Last updated 22 September 2026
These Terms of Use govern your use of the Claymate mobile app and this website (https://claymate.io). By using Claymate, you agree to these terms. Contact: contact@claymate.io.
The service
Claymate is a record-keeping companion for pottery. It remembers what you record about pieces, materials, firings, surfaces, and results. It is not a kiln controller, safety system, glaze chemistry laboratory, marketplace, or social network.
Claymate cannot judge whether a pot is dry, whether a kiln is cool, or whether a glaze is food safe. Those judgements stay with you and your studio.
Eligibility and accounts
You may start as a guest. If you create an account, you are responsible for the credentials you use (email, Apple, or Google) and for activity on that account. Do not share your account. Provide accurate information when you contact support. You must be old enough to use Claymate under the laws that apply to you (and at least 13 where that is the minimum age we set).
Your content
You own the pottery records, photos, voice notes, and other content you create. You grant Claymate a limited licence to store, process, and display that content solely to provide the service to you (including private backup and sync when enabled).
Acceptable use
Do not misuse the service, attempt to access other people’s studios, overload our systems, interfere with security, or use Claymate for anything unlawful. Do not upload content you do not have the right to use.
Intellectual property
Claymate, the Claymate name, and the app and website design are owned by the Claymate product operator. You may not copy the product or brand assets except as allowed for legitimate press use via the press materials we publish.
Subscriptions, trials, and renewal
Claymate Pro is sold through the Apple App Store and, when available, Google Play. Prices, trial length (if a trial is offered), and renewal terms are shown by the applicable store at purchase. Subscriptions renew automatically until you cancel through that store. Deleting the app or your Claymate account does not cancel a store subscription.
Historical records remain readable if Pro expires. Export and account deletion are never locked behind Pro.
Cancellation and refunds
Cancel App Store subscriptions in your Apple ID subscription settings. Cancel Google Play subscriptions in your Google Play subscription settings when Play billing is available. Refunds for store purchases are handled by Apple or Google under their policies — for Apple, see https://reportaproblem.apple.com. More help: Manage subscription.
Service availability and changes
We aim to keep Claymate available, but we do not guarantee uninterrupted service. Offline-first records on your device remain available even if the network is down. We may change, suspend, or discontinue features with reasonable notice when practical.
Termination
You may stop using Claymate and delete your account at any time. We may suspend or terminate access for abuse, violation of these terms, or if required by law.
Disclaimer of warranties
Claymate is provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that recorded measurements, cone labels, firing notes, or other user-entered data are physically correct — they reflect what you entered.
Limitation of liability
To the fullest extent permitted by law, Claymate and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost data, or studio losses, arising from your use of Claymate. Our total liability for any claim relating to the service is limited to the greater of (a) the amounts you paid to Claymate for Pro in the twelve months before the claim or (b) fifty US dollars (US $50), except where liability cannot be limited under applicable law. Some jurisdictions do not allow certain limitations; in those places, our liability is limited to the maximum extent permitted.